customer care

How can Twitter help you? 7 reasons to use Twitter as a customer service tool

See how @LondonMidland and @VirginTrains use Twitter well. Twitter is a great tool for digital marketing and customer interaction. But have you considered using it as a customer service tool? Twitter is ideal for customer service, offering advantages that traditional methods cannot provide.  Many brands have adopted Twitter as a customer service tool, adapting their …

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