Edelman Trust Barometer
Edelman has published a report on Trust and credibility. For example, the research shows that 25-34 year olds determine a company’s trust via quality of products/services, customer service and value.
A customer survey is a great way to find out what customers like (and dislike) about your company. It also offers an opportunity to find out how you can serve your customers better.
To view the report visit http://www.edelman.co.uk/files/trust-barometer-2008.pdf
Evonomie can help you to find out what your customers want contact us.