E-Business Conference 2009: Finding and Keeping Profitable Customers

Are you attending the E-Business Conference 2009

Thursday 17th September (9:30 – 16:00)International Manufacturing Centre, University of Warwick, Coventry CV4 7AL


8.30 Registration and Coffee

9.30 Welcome

9.40 What works on the web?
45 tips in 45 minutes – Susan Hallam, Hallam Internet Marketing

10.25 Workshop 1
Social Media for business success – Malene Stanley, KSBKids
Using social plug-ins to share content – James Pennington, NB2BC

11.05 Break

11.40 email marketing best practice – Dr Dave Chaffey, Marketing Insights

12.15 Q&A

12.30 Lunch, Digital Lab Demos

14.00 The Sales Sausage Machine
Managing leads, prospects and customers for SMEs – Richard White, Pro-Excellence

14.40 Workshop 2
Managing customer relationships…in the real world – Nick Blenkarn, Severn Partnership
Get it right – Planning for CRM – Steve Orriss, NB2BC

15.25 Q&A

15.45 Conference close

16.00 Refreshments, networking, optional Digital Lab tour

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